The present invention relates to systems and methods for providing live operator service for a communication session over a packet-based network. The live operator of the invention can receive a call and conference with the caller to determine an intended call recipient. The live operator can then initiate a call to the intended call recipient. If the intended call recipient is available, the operator can connect the caller to the intended call recipient and disconnect itself from the call.
A method and system for establishing a videoconference between a first network endpoint and a second network endpoint. The method and system including, inputting a plurality of numbers into the first network endpoint, wherein, the first network endpoint is an IP based network endpoint, the plurality of numbers are in a standard telephone format, and the plurality of numbers are associated with the second network endpoint. Then communicating the input numbers to a first network gatekeeper having a call forwarding table, wherein the input numbers are manipulated based on processing parameters, identifying a gateway based on the manipulated numbers, establishing a connection with the identified gateway, establishing a connection between the identified gateway and a second network gatekeeper, establishing a connection between the second network gatekeeper and the second endpoint, and transferring videoconferencing data between the first network endpoint and the second network endpoint through the established connections.
Stuart Morris - South Plainfield NJ, US John Vitale - Monroe Twp. NJ, US Michael Coker - Metuchen NJ, US
Assignee:
Glowpoint, Inc. - Hillside NJ
International Classification:
H04L 12/16
US Classification:
370260000
Abstract:
A videocommunication system and method, having an originating endpoint; and a recipient endpoint; wherein the originating endpoint is used to initiate a packet-based video-communication with the recipient endpoint; and wherein the originating endpoint comprises an interface to initiate a video communication with a live operator.
Vice President of Global Sourcing & Mfg at SBH Intimates (Division of Jacques Moret Inc)
Location:
Greater New York City Area
Industry:
Apparel & Fashion
Work:
SBH Intimates (Division of Jacques Moret Inc) since Jan 2010
Vice President of Global Sourcing & Mfg
Delta Galil 2007 - 2009
Vice President of Global Sourcing
SBH Intimates ( Division of Jacques Moret Inc) 2003 - 2007
VP of Sourcing & Mfg
Girls will be Girls Inc 2001 - 2002
VP of Manufacturing
Movie Star, Inc 1999 - 2001
Director of Importing
Education:
American University 1964 - 1968
Bachelors, Business Administration
Skills:
Apparel Global Sourcing Sportswear Sourcing Wovens Denim Fashion Supply Chain Management Merchandising Product Development Private Label Strategic Sourcing Knitwear Textiles Supply Chain Production Planning Retail Purchasing Negotiation Operations Management
Indian Ladder Farms Cidery Brewery
General Partner
Indian Ladder Farmstead Brewery & Cidery
General Partner
Admor Trading Sep 2003 - Dec 2007
Wine Broker
Transcend Marketing Sep 1998 - Sep 2003
Ny District Manager
The Charmer Sunbelt Group Jan 1988 - Aug 1999
Sales Manager
Education:
Northeastern University 1982 - 1986
Bachelors, Bachelor of Science, Economics
Skills:
Cooking Food and Beverage Sales Diabetes Wine Wineries
Sbh Intimates
Vice President of Global Sourcing and Mfg
Delta Galil Industries 2007 - 2009
Vice President of Global Sourcing
Sbh Intimates 2003 - 2007
Vice President of Sourcing and Mfg
Girls Will Be Girls 2001 - 2002
Vice President of Manufacturing
Movie Star Inc 1999 - 2001
Director of Importing
Education:
American University 2014 - 2016
Bachelors
American University 1985 - 1987
Bachelors
American University 1964 - 1968
Bachelors, Business Administration, Business
Skills:
Apparel Global Sourcing Sportswear Sourcing Wovens Denim Fashion Supply Chain Management Merchandising Product Development Private Label Strategic Sourcing Knitwear Textiles Supply Chain Production Planning Retail Purchasing Negotiation Operations Management
Tata Communications
Associate Director, Video Service Engineering
Tata Communications
Associate Director Business Collaboration, Mobility, and Iot
Glowpoint, Inc. Oct 2000 - Sep 2013
Director, R and D and Video Service Infrastructure
Att Jan 1998 - Sep 2000
Manager, Switched Digital Services Tier 3 Support
Education:
Baruch College 1973 - 1977
Skills:
Voip Telecommunications Sip Unified Communications Telepresence Video Conferencing Managed Services Cloud Computing Networking Integration Ip Go To Market Strategy Lan Wan Strategic Partnerships Telephony Saas Mpls Wireless Technologies Wireless Multiprotocol Label Switching Internet Protocol Voice Over Ip