Medone Healthcare Systems
Member Advocate Manager
Sisco Dec 2017 - May 2019
Service Supervisor
Payflex Oct 2015 - Sep 2017
Account Manager
Lincoln Financial Group Aug 2014 - Aug 2015
Supervisor, Customer Care and Field Support
Birddog Solutions Apr 2010 - Mar 2014
Manager, Preferred Client Services
Education:
Loras College 1983 - 1987
Bachelors, Bachelor of Arts, Speech Communications, Public Relations
Galena High School 1979 - 1983
Skills:
Team Building Sales Management Sales Process Salesforce.com Call Center New Business Development Outsourcing Account Management Crm Operations Management B2B Sales Operations Team Leadership Training Customer Satisfaction Call Centers Management Vendor Management Lead Generation Process Improvement Leadership Business Development Customer Retention Forecasting Strategy Sales Coaching Contract Negotiation Strategic Planning Performance Management Cross Functional Team Leadership Team Management Business To Business Customer Relationship Management Contact Centers Business Process Improvement Training and Development
Interests:
Children Civil Rights and Social Action Environment Education Poverty Alleviation Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Jim Noe, Marsha Jones, Julie Alonge, Scott Kivett, Tammy Dockery, Michelle Wallace, Tony Mitchell, Robin Sharp, Teresa Woodard, David Abner, Trayce Willdermood