State Farm
Office Manager
Seven Corners, Inc. Oct 2016 - Feb 2017
Customer Service Manager
State Farm Sep 2015 - Oct 2016
Agent Team Member
Ltcg Sep 2004 - Mar 2015
Manager of Operations
Univita Health Inc Sep 2004 - Jan 2010
Account Management and Manager Operations Support - Call Center, Policy Owner Services and Claims
Education:
St. Croix Lutheran High School
Skills:
Leadership Team Building Strategic Human Human Resources Cross Functional Team Call Center Insurance Hipaa Customer Satisfaction Business Analysis Vendor Management Software Documentation Team Leadership Process Improvement Healthcare Visio Operations Management Risk Management Business Process Cross Functional Team Leadership Change Management Training Strategic Human Resources Leadership Business Process Improvement Management Project Management Call Centers Analysis Employee Benefits