Humach
Contact Center Manager
Emdeon Feb 2004 - Apr 2005
Sales Operations Manager
Teleperformance Nov 2002 - Feb 2004
Center Manager
Ge Financial Services, Llc Sep 1995 - May 2002
Director of Vendor Relations
Education:
Luther College 1981 - 1985
Bachelors, Business Administration, Management, Business Administration and Management
New Hampton High School
Skills:
Customer Service Management Customer Satisfaction Leadership Contact Centers Call Centers Vendor Management Account Management Customer Retention Team Leadership