Skills:
Expertise in formative and evaluative qualitative research methods (lo & hi-fi usability testing, eye-tracking, diary studies, follow-me-homes, remote testing, FIDO, messaging tests, etc.) Experience with quantitative research methods (A/B testing, surveys, web analytics, etc.) Expertise in user-centered design (iteration, paper prototypes, affinity diagrams, storyboards, etc.) Familiarity with Illustrator, Axure, Visio, Dreamweaver, HTML, & CSS