Tam Minh Cao

US Patent:

7853693, Dec 14, 2010

Filed:

Jan 31, 2006

Appl. No.:

11/344268

Inventors:

Subil M. Abraham - Plano TX, US
Tam M. Cao - Trophy Club TX, US
Adam A. Nemati - Carrollton TX, US
Mathews Thomas - Flower Mound TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 15/173

US Classification:

709226, 358425, 345639

Abstract:

A method for utilizing networked devices can include a step of receiving a network job associated with a network user. A location of the network user can be automatically determined. One of many possible networked devices can be dynamically selected based upon the determined user location. The network job can be assigned to the selected device.

US Patent:

20040083113, Apr 29, 2004

Filed:

Oct 28, 2002

Appl. No.:

10/281600

Inventors:

Tam Cao - Trophy Club TX, US
Rodney Fleming - Bedford TX, US
Romelia Flores - Keller TX, US
Mathews Thomas - Flower Mound TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/60

US Classification:

705/001000

Abstract:

A method for implementing a customer relationship management system can include establishing a plurality of customer contact channels within a customer relationship management services system. A software component can be associated with each of customer contact channels. A shared software agent can be accessed by software components through a publicly accessible network. The shared software agent performs at least one data management task and displays at least one visual element within a graphical user interface of an accessing software component.

US Patent:

20060294388, Dec 28, 2006

Filed:

Jun 22, 2005

Appl. No.:

11/158609

Inventors:

Subil Abraham - Plano TX, US
Tam Cao - Trophy Club TX, US
Jason Gonzalez - Dallas TX, US
Adam Nemati - Carrollton TX, US
Mathews Thomas - Flower Mound TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

H04L 9/00

US Classification:

713182000

Abstract:

A system () and method () for enhancing security and session persistence can include the steps of authenticating () a user within a proximity of a first client device (), sending () authentication data from a wireless scanning device () to a security server (), and initiating () a client session at the first client device. Note, authentication data will be sent () from the security server to the application server. The method can further automatically log off () the user upon leaving the proximity and save the client session at an application server and further automatically authenticate and log-on () the user to the client session when entering a proximity of at least one among the first or a second client device. The method can detect () the presence of the user using an RFID scanner that detects an RFID tag from a badge held by the user.

US Patent:

20070143830, Jun 21, 2007

Filed:

Dec 20, 2005

Appl. No.:

11/312092

Inventors:

Subil Abraham - Plano TX, US
Tam Cao - Trophy Club TX, US
Subramanian Raman - Overland Park KS, US
Tassanee Supakkul - Euless TX, US
Mathews Thomas - Flower Mound TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

H04L 9/32

US Classification:

726005000

Abstract:

A method, apparatus and system are provided for preventing unauthorized access to a password-protected system by authenticating a user over a communication medium. Authentication of a user is accomplished by sending to the user, via a communication medium, an instruction that includes at least one element in which the user is directed to provide input that is not alphanumeric. Examples of such elements include, but are not limited to, a directive that the user place an object in a specific position on a display screen or that the user touch a specific location on a touch screen display. Once the user replies to the instruction over the communication medium with the requested input, an authentication server receives the input and checks it to determine whether the input complies with the issued instruction. If the results of the server determination are sufficient, and if the authentication server also has sufficient identifying information regarding the user, an indication is sent to the user via the communication medium that the user is authenticated.

US Patent:

20070185980, Aug 9, 2007

Filed:

Feb 3, 2006

Appl. No.:

11/347550

Inventors:

Subil Abraham - Plano TX, US
Tam Cao - Trophy Club TX, US
Adam Nemati - Carrollton TX, US
Mathews Thomas - Flower Mound TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06F 15/177

US Classification:

709222000, 709220000

Abstract:

A method of automatically adjusting device settings can include a step of associating devices with device location beacons and associating users with user location beacons. The devices can be linked to a network that includes a location server. The location server can automatically determine location based relationships between the devices and the users based upon positions of the device location beacons and the user location beacons. For each device, applicable ones of a set of established policies can be determined. For each device, applicable policies can be determined based upon at least one of a physical location of the device, a relative position of the device to the users, and a relative position between the device and other devices. The selected policies can be conveyed to the devices through the network connection. Each device can automatically adjust at least one device setting in accordance with the policies.

US Patent:

20130166372, Jun 27, 2013

Filed:

Dec 23, 2011

Appl. No.:

13/336293

Inventors:

SUBIL M. ABRAHAM - , US
TAM M. CAO - TROPHY CLUB TX, US
JASON A. GONZALEZ - LEWISVILLE TX, US
MATHEWS THOMAS - FLOWER MOUND TX, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY

International Classification:

G06Q 30/02

US Classification:

705 1442, 705 1444

Abstract:

One or more consumers proximate to a kiosk can be detected. The kiosk can present a product advertisement associated with a product. The product can be a good or a service. Metrics associated with the consumers can be collected responsive to interacting with the product advertisement. The interaction can be a visual and aural interaction. The metrics can be analyzed to determine an impression associated with the consumers interacting with the product advertisement. The impression can be a rational descriptor and/or an emotional descriptor. The rational descriptor and/or emotional descriptor can be a computer readable value associated with a behavioral change of the consumers responsive to the interacting. A normalized content can be generated based on the impression associated with the consumer. The normalized content can adjust the product advertisement to improve the impression.