Nov 2014 to 2000 Server/WaiterSun Life Financial Portsmouth, NH Mar 2011 to Sep 2014 Claims AnalystWindmill Hill Consulting, LLC St. Louis, MO Aug 2010 to Jan 2012 CopywriterAdecco Portsmouth, NH Mar 2008 to Mar 2011 Administrative AssistantSkylight Books Los Angeles, CA Jan 2008 to Feb 2008 BooksellerRiverRun Bookstore Portsmouth, NH Sep 2006 to Dec 2007 Bookseller
Education:
University of New Hampshire Durham, NH 2006 B.A. in English
Skills:
Proficient in Microsoft Office Suite Excel Word Outlook PowerPoint UNIX CRM Database Software MD Guidelines Attending Physician Statements Short Term Disability Medical Software Medical Terminology Insurance Terminology Google + Contract Management Weekly Reports Phone skills
May 2010 to 2000 Court InstructorLas Vegas Urban League Las Vegas, NV May 2010 to Sep 2013 Program ManagerCity of Las Vegas Municipal Courts Las Vegas, NV Oct 2007 to May 2010 Technician SpecialistThe Wildflower Cafe and Florist Las Vegas, NV Jan 2004 to Nov 2007 Operations/HR Administrator Las VegasNevada Department of Energy
Aug 1998 to Feb 2003 Customer Support and Help Desk Manager
Education:
University of Phoenix Pleasanton, CA 1998 Masters of Arts in Organizational ManagementTrinity College Washington, DC 1996 Bachelor of Arts in Business Management
Skills:
Provide exceptional contributions to customer service for all customers. Building key sustainable community partner relationships. Experienced in fundraising for Veterans events. Strive for continued excellence. Strong communication skills. I am a self-starter. Eager to learn new things.
Eastern Elementary School Traverse City MI 1983-1989, Trinity Lutheran School Traverse City MI 1989-1990, Traverse City West Junior High School Traverse City MI 1990-1992, East Junior High School Traverse City MI 1992-1993