Jun 2012 to 2000 Owner/Executive DirectorAT&T/Bellsouth Columbia, SC Aug 2005 to Jun 2012 Sales/Retention ManagerAT&T/Bellsouth New Orleans, LA Jun 2004 to Aug 2005 Sales Training ManagerAT&T/Bellsouth Columbia, SC Aug 2002 to Jun 2004 Sales Associate
Education:
Webster University 2008 MBA in Business AdministrationLimestone College 2006 BA in Business Management
Skills:
Sales Achievement Awards, 2003 Pinnacle Club Winner (Top Sales), 2004 Pinnacle Club Winner (Top Sales), 2005 Pinnacle Club Winner (Top Sales),Customer Service Accommodations Awards, and MSAP Qualified (A management qualification/certification test)
May 2010 to 2000 Court InstructorLas Vegas Urban League Las Vegas, NV May 2010 to Sep 2013 Program ManagerCity of Las Vegas Municipal Courts Las Vegas, NV Oct 2007 to May 2010 Technician SpecialistThe Wildflower Cafe and Florist Las Vegas, NV Jan 2004 to Nov 2007 Operations/HR Administrator Las VegasNevada Department of Energy
Aug 1998 to Feb 2003 Customer Support and Help Desk Manager
Education:
University of Phoenix Pleasanton, CA 1998 Masters of Arts in Organizational ManagementTrinity College Washington, DC 1996 Bachelor of Arts in Business Management
Skills:
Provide exceptional contributions to customer service for all customers. Building key sustainable community partner relationships. Experienced in fundraising for Veterans events. Strive for continued excellence. Strong communication skills. I am a self-starter. Eager to learn new things.
Eastern Elementary School Traverse City MI 1983-1989, Trinity Lutheran School Traverse City MI 1989-1990, Traverse City West Junior High School Traverse City MI 1990-1992, East Junior High School Traverse City MI 1992-1993