Feb 2011 to 2000 Tier 1 Technical SupportDeKalb County Government Decatur, GA Aug 2009 to Oct 2010 Customer Service SpecialistWarranty Corporation of America Norcross, GA Jan 2008 to Jan 2009 Customer Service RepresentativeHomeBanc Mortgage Corporation Atlanta, GA Jan 2007 to Jan 2008 Financial Advisor RepresentativeRisk Management Alternatives Atlanta, GA Jan 2006 to Jan 2007 Traditional CollectorSuper Target Atlanta, GA Jun 2003 to Oct 2005 Guest Service Team Lead
Education:
American InterContinental University Atlanta, GA 2008 Master of Information Technology and Computer NetworkingSavannah State University Savannah, GA 2003 Bachelor of Arts in Business Administration
Skills:
Customer Needs Assessment, Software/Hardware Configuration, Customer Loyalty ,User Training & Support ,LAN Operations, Cross- Functional Team Leadership ,Testing & Troubleshooting, Multiuser Interface, Technology Solutions
Sep 2012 to Present Respite CounselorTelecare, Diocese of Rockville Centre
Jul 2007 to Present Master Control OperatorTelecare, Diocese of Rockville Centre Garden City, NY Jul 2007 to Jan 2008 Photographer/ Sales RepresentativeQuinnipiac University Hamden, CT Aug 2004 to May 2007 Resident AssistantRadio Dispatch Wantagh, NY 2004 to 2006 Park Information Customer Service RepresentativeQuinnipiac University Hamden, CT Sep 2003 to May 2005 Crew Member
Education:
Nassau Community College Garden City, NY Jan 2009 Bachelor of Arts in CommunicationsDiocese of Rockville Centre Nov 2011 to Jan 2012 Hand TherapyQuinnipiac University Hamden, CT Mar 2006