Tana Marie Sweeney - San Ramon CA, US Nancy Ann Book - Naperville IL, US Carol Shifrin Gruchala - Naperville IL, US Dianna Inara Tiliks - Palatine IL, US
Assignee:
AT&T Intellectual Property I, L.P. - Atlanta GA
International Classification:
H04M 3/42
US Classification:
37921801, 37920702, 37920711
Abstract:
Communication address identification information is obtained. A communication address number is collected from a customer at a telecommunications apparatus in response to a trigger being initiated at a switch and a connection being established between the switch and the telecommunications apparatus. Communication address identification information is obtained from a memory in response to collecting the communication address number from the customer. The communication address identification information is returned to the customer when communication address identification information corresponding to the communication address number is available at the memory.
Tana Sweeney - San Ramon CA, US Nancy Book - Naperville IL, US Carol Gruchala - Naperville IL, US Dianna Tiliks - Palatine IL, US
International Classification:
H04M003/42
US Classification:
379/218010
Abstract:
A method of obtaining subscriber identification information using a subscriber number input by a customer calling a subscriber identification information service is provided. A switch recognizes a shortened telephone number provided by the customer and connects the customer to a peripheral network system. The customer provides the unrecognized subscriber number and the number is used to search a memory for corresponding subscriber identification information. If the information is available for the customer, the information is forwarded to the customer. If the information is unavailable for the customer, the customer is informed that the information is unavailable.