Tania Naaman

Principal And Founder

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Location:

Los Angeles, CA

Industry:

Financial Services

Work:

Bny Mellon May 2007 - Jun 2014
Vice President - Client Relations Director - Institutional
Scaling-Up & Customer Success Consulting May 2007 - Jun 2014
Principal and Founder
Liberty Mutual Insurance Sep 2000 - May 2007
Assistant Vice President, Regional Operations, Us Consumer Market
A.t. Kearney Sep 1997 - Sep 2000
Senior Associate ???????? Strategy and Operations Consultant
Call Center 911 Emergency City of Montreal Aug 1993 - Aug 1995
Call Center Operations Manager

Education:

Harvard Business School 1995 - 1997
Master of Business Administration, Masters Cornell University 1986 - 1989
Bachelors College Louise Wegmann

Skills:

Strategy
Management
Business Strategy
Asset Management
Leadership
Financial Services
Management Consulting
Budgets
Crm
Strategic Planning
Cross Functional Team Leadership
New Business Development
Start Ups
Mergers and Acquisitions
Investments
Financial Modeling
Sales Operations
Business Development
Customer Experience Management
Customer Success
Customer Retention
Customer Service
Customer Loyalty
Customer Satisfaction
Revenue and Profit Growth
Contact Centers
Client Relations
Account Management
Tech Savvy
Executive Leadership
Data Driven Decision Making
Software As A Service
Salesforce.com
Professional Services
Business Process Improvement
Contact Center Operations

Languages:

English
Arabic
French

Tania Naaman

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Location:

Boston, MA

Industry:

Insurance