Tatiana Monsalve

Training Specialist

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Location:

Hollywood, FL

Industry:

Hospitality

Work:

Menin Hospitality Feb 2017 - Jan 2019
Sales and Conference Services Coordinator
Menin Hospitality Feb 2017 - Jan 2019
Sales and Catering Office Manager
Amadeus It Group Feb 2017 - Jan 2019
Training Specialist
Beachwalk Resort Mar 2015 - Nov 2016
Front Desk Supervisor
Residence Inn Sep 2014 - Apr 2016
Front Desk Agent

Education:

Florida International University 2016 - 2018
Masters, International Business Florida International University 2013 - 2015
Bachelors, Tourism, Management, Hospitality, Hospitality and Tourism Broward College 2011 - 2013
Associates, Associate of Arts

Skills:

Hospitality
Microsoft Office
Leadership
Hospitality Industry
Time Management
Powerpoint
Teamwork
Microsoft Word
Microsoft Excel
Customer Service
Creativity Skills
Sales
Hotels
Social Media
Team Building
Public Speaking
Outlook
Reliability
Hands on Training
Opening Hotels
Tourism
Travel
Hotel Management
Customer Satisfaction
Organization Skills
At Multitasking
Telephone Skills
Time and Attendance
Extended Stay
Social Networking
Pre Opening
Resorts
Administrative Assistance
Opera
Salesforce.com
Delphi
Pms
Micros
Fosse
Lss
Guest Booking
Sita Customer Service Portal
Daily Reports
Process Improvement
Birchstreet
Cvent
Retail
Cashiering
Photo Lab Crew Member
Cash Register
Quality Management

Interests:

Social Services
Children
Economic Empowerment
Traveling
Education
Poverty Alleviation
Science and Technology
Developing Films
Disaster and Humanitarian Relief
Human Rights
Digital Photography
Arts and Culture

Languages:

English
Spanish

Certifications:

Delphi 9.5.3 New Employee Elearning Course
Lean Six Sigma Greenbelt Certificate
Forbes Travel Guide

Tatiana Giraldo Monsalve

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