Cengage Learning Oct 2011 - Dec 2017
Customer Support Quality Assurance at Cengage
Cengage Learning Mar 2010 - Oct 2011
Customer Service Agent
Winegardner & Hammons Jan 2005 - Jan 2006
Maintenance Supervisor
Starwood Hotels & Resorts Worldwide, Inc. Jan 1998 - May 2002
Facilities Manager
Wyndham Hotel Group Apr 1995 - Mar 1998
Senior Engineer
Education:
University of Phoenix 2012 - 2017
Bachelors, Bachelor of Science, Computer Science
California Baptist University 2014 - 2016
Bachelors, Kinesiology, Exercise Science
University of Kentucky 1992 - 1997
Skills:
Customer Service Event Planning Personal Training Microsoft Office Social Media Training Microsoft Excel Leadership Management Microsoft Word Public Speaking Publishing E Learning Teaching Higher Education Time Management Teamwork Editing Marketing Project Management Powerpoint Research Team Leadership Team Building Sales Sales Management Customer Satisfaction Strategic Planning Content Management Marketing Strategy Educational Technology Sales Presentations Community Outreach Account Management Business Development Blended Learning Point of Sale Systems Digital Asset Management K 12 Education B2B Software Global E Commerce Copyright Infringement Credit Card Transaction Processing Operations Management