Senior Customer Service Manager at Rock-Tenn Company
Location:
Greater St. Louis Area
Industry:
Utilities
Work:
Rock-Tenn Company - Creve Couer, MO since Sep 2012
Senior Customer Service Manager
Waste Management - Missouri Valley Jan 2012 - Aug 2012
Area RMC Liaison Senior
MSC Industrial Supply Feb 2011 - Dec 2011
Inside Team Manager
Veolia Environmental Services Solid Waste Nov 2009 - Sep 2010
Office Manager
Veolia Environmental Services Jun 2009 - Nov 2009
Collections Supervisor
Education:
Central Michigan University 1992 - 1994
Bachelors, Business Administration
Madonna University
Bachelor of Science (B.S.), Organizational Behavior Studies
Skills:
Call Center Team Building Problem Solving Customer Relations Coaching Credit Collections Supervisory Skills Root Cause Analysis Courts Industry Liaison Training New Hire Training Management Data Analysis Account Reconciliation Customer Satisfaction Customer Experience