RCG, Inc. - Washington D.C. since May 2013
QA Team Lead- Remedy Help Desk
Clinical Research Associates, Inc. May 2011 - May 2013
Clinical Research Associate Database Administrator- Decentralized
NeighborWorks America - Washington, D.C. Mar 2009 - Mar 2011
Application Support Specialist
George Washington University - Washington, DC Sep 2008 - Mar 2009
Executive Assistant-Temp
International Schools: Multiple Locations- S. Korea, Taiwan, China - Asia Aug 2002 - Aug 2008
IT Analyst / Process / Operations Coordinator Consultant
Education:
Michigan Technological University 1992 - 1997
The College of New Jersey 2004 - 2006
Framingham State College 2002 - 2004
Swedish American Hospital 1999 - 2000
Skills:
Clinical Research Data Analysis CRM Microsoft Office Project Management Training ITIL v3 Foundations Certified Quality Assurance Help Desk Implementation Technical Writing Teaching Security
Interests:
New technology, professional networking, usability research, IT Training/Education; graphic design, digital photography, international travel,
Feb 2014 to 2000 EPIC Inpatient CPOE TrainerSanta Clara Valley Medical Center San Jose, CA Jan 2013 to Jan 2014 Epic Ambulatory Instructional DesignerDuke University Raleigh-Durham, NC Oct 2012 to Jan 2013 Epic Ambulatory Principle TrainerUniversity of Maryland
Apr 2012 to Aug 2012 Inpatient Principle TrainerUniversity of Maryland Baltimore, MD Apr 2012 to Aug 2012 Epic Inpatient Principle TrainerCedar Sinai Medical Center Los Nov 2011 to Apr 2012 EPIC Inpatient Trainer - Training Inpatient CPOE PhysicianSentara Healthcare of Virginia Virginia Jul 2011 to Dec 2011 Credentialed EPIC Inpatient Principle Trainer - Training Inpatient CPOE PhysicianFranciscan Alliance Healthcare System
Jun 2010 to Jul 2011 Certified EPIC Ambulatory Trainer - InstructorBonSecours Health System
Oct 2009 to Jun 2010 Certified EPIC Ambulatory Trainer - Instructor and supportSentara Healthcare of Virginia
Oct 2007 to Oct 2009 Inpatient PhysicianChildrens Healthcare of Atlanta
Nov 2006 to Oct 2007 EPIC EMR Trainer - InstructorUnisys Corporation Reston, VA Feb 2004 to Oct 2006 Lead TrainerUnisys Corporation
Feb 2004 to Oct 2006 Certified CHCS II InstructorKaiser Permanente Healthcare
Sep 2003 to Feb 2004 KP-Hyperspace Healthcare System InstructorSolvay Pharmaceutical Company
1999 to Jan 2004 Project Manager/Instructor - Project Manager
Education:
Southern Ohio College Jun 1987 Certificate in Computer Programming
2011 to 2000 Clinical Research Associate I - DecentralizedNEIGHBORHOOD REINVESTMENT CORP Washington, DC 2009 to 2011 IT Application Support Specialist / IT Business AnalystARAMARK SERVICES - GEORGE WASHINGTON UNIVERSITY Washington, DC 2008 to 2009 Executive AssistantInternational Schools - Asia
2002 to 2008 IT COORDINATOR CONSULTANT- EDUCATIONAL & PHYSICAL OPERATIONSBeloit Memorial Hospital Beloit, WI 2000 to 2002 Medical Technologist - (ASCP) MT
Education:
The College of New Jersey Ewing, NJ 2006 Master of Arts in Secondary Teaching CertificationFramingham University Framingham, MA 2004 Master of Arts in LeadershipSwedish American Hospital Rockford, IL 1999 to 2000 Clinical Laboratory Scientist in Clinical Laboratory InternshipMichigan Technological University Houghton, MI 1997 BS in Clinical Laboratory Science
Skills:
Knowledge of study protocols, Good Clinical Practices, ICH Guidelines, Federal Regulations compliance, and Standard Operating Procedures with an excellent work ethic, strong commitment to quality patient care and a proven desire for achievement Proficient with data compilation, analysis and mining functions with a high emphasis on accuracy and detailing while maintaining confidentiality with the organizational data Proficient in documenting detailed required policies and procedures; project management. Excellent interpersonal and communication abilities; proven record as database manager, instructor, technical writer, IT trainer, website consultant and continued professional growth