Theresa R Ryan

US Patent:

63111861, Oct 30, 2001

Filed:

Jul 24, 1998

Appl. No.:

9/122148

Inventors:

Patrick J. MeLampy - Pepperell MA
Robert F. Penfield - Maynard MA
Theresa H. Ryan - Berlin MA
Duncan S. Fisher - Needham MA

Assignee:

Priority Call Management, Inc. - Wilmington MA

International Classification:

G06F 1730

US Classification:

707 10

Abstract:

A telecommunications database system is provided which permits an intelligent peripheral(IP) platform to have channelized database access to a plurality of databases. The IP platform can locate data in any one of the plurality of databases through a channel map that is derived from configuration data supplied by a default database and data supplied by an incoming call or request to the IP platform. Once the channel map is derived, the IP platform can select a channel to access a local or remote database based on the data supplied by the incoming call or request. This data may be a request for information, service circuit id, DNIS of the incoming call, address entered by a caller, OCN/Redirect of the call, ANI of the call, and/or progress indicators.