2014 to 2000 Customer Relations ManagerThe Claims Center, LLC Orlando, FL 2013 to 2013 Claims RepresentativeRome Aire Services, Inc Boca Raton, FL 2005 to 2012 Division Coordinator/Service ManagerAir Energy/Jandy Pool Products Fort Lauderdale, FL 2002 to 2004 Technical Support RepresentativeThe Law Office of Zakheim Fort Lauderdale, FL 2001 to 2002 Debt Collector
Oct 2012 to 2000 Simulation Training AnalystNorthrop Grumman Fort Sill, OK Feb 2011 to Oct 2012 Computer Based Training Specialist/InstructorU.S. Army Fort Bliss, TX Jul 2008 to Sep 2010 Assistant Inspector GeneralU.S. Army Fort Bliss, TX Aug 2005 to Jun 2008 ManagerU.S. Army Fort Bliss, TX May 2005 to Jul 2005 Operations ManagerU.S. Army Fort Bliss, TX Oct 2001 to Apr 2005 Training and Development SupervisorU.S. Army Schofield Barracks, HI Sep 1998 to Sep 2001 Supervisor
Education:
Trident University International Cypress, CA 2012 to 2014 MBA (Matriculate) in Information Technology ManagementTrident University International Cypress, CA 2005 to 2009 BS in Information Technology ManagementKaplan University Boca Raton, FL 2002 to 2005 AAS in Criminal Justice
Military:
Rank: First Sergeant /E-8 Sep 1990 to Sep 2010 Branch: ArmyL.i.location.original
Skills:
Windows 7/8 Administration, Linux/Unix Administration, Cisco Router/Switch Administration, Models and Simulation, Network Development and Administration, interpersonal, personnel management, managerial, writing, planning, analyzing, organizing, problem-solving, communicating
Rome Aire Services, Inc Boca Raton, FL 2005 to 2012 Pool & Spa Division Coordinator / Service AdvisorAir Energy / Jandy Pool Products Fort Lauderdale, FL 2002 to 2004 Technical Support RepresentativeThe Law Office of Zakheim and Associates Fort Lauderdale, FL 2001 to 2002 Debt CollectorLeisure Time RV Cocoa, FL 2000 to 2001 Service TechnicianPECO Campers Tucker, GA 1999 to 2000 Service Manager
Education:
Recreational Vehicle Service Academy Palmetto, FL 1999 Diploma in RV SystemsGordon College Barnesville, GA 1988 English and MathForest Park Senior High Forest Park, GA 1984
Skills:
Customer Service, Technical Support, Staff Supervision, HVAC, Appliance Repair, Swimming Pool Heat Pump Equipment and Controls