Supra Sa
Curriculum Developer and Trainer
Frontier Communications Apr 2013 - Dec 2017
Senior Training Specialist
Frontier Communications Mar 2012 - Apr 2013
Customer Service Analyst
Frontier Communications Jan 1998 - Apr 2012
Account Executive
Frontier Communications Jul 2010 - Mar 2012
Medium Account Executive
Education:
Southern Oregon State College 1985
Bachelors, Bachelor of Arts
Southern Oregon University 1981 - 1985
Associates, Business Administration
Southern Oregon University 1981 - 1985
Bachelors, Bachelor of Science, Business Administration, Business Management, Management, Marketing, Business
Thurston High School 1979 - 1981
Southern Oregon State College
Bachelors
Skills:
Telephony Telecommunications Managed Services Unified Communications Voip Cpe Mpls Ethernet Solution Selling T1 Ip Call Center Vpn Sip Trunking Customer Experience Broadband Customer Retention Cloud Computing Dwdm Lan Wan Customer Satisfaction Crm Co Location Pri Call Centers Hosted Services Sales Video Conferencing Direct Sales Ivr Salesforce.com Professional Services Wireless Wan Channel Partners Sip Avaya Training Strategy Metro Ethernet Dsl Optical Fiber Sales Management Internet Services Fiber Optics Sales Engineering Atm Networks Network Design Cabling Long Distance Customer Service Management Leadership Microsoft Excel Project Management Public Speaking Microsoft Word Research Team Building Social Media Team Leadership Program Management Troubleshooting Change Management Team Management Negotiation Employee Training Cross Functional Team Leadership
Interests:
Social Services Children Civil Rights and Social Action Education Poverty Alleviation Human Rights Animal Welfare Arts and Culture
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