Scientific Learning since Nov 2011
Support Center Manager
Tucson Medical Center Mar 2010 - Nov 2011
Business office Supervisor
PLS Financial Services Oct 2009 - Mar 2010
Store Manager
Afni - Tucson, Arizona Area Sep 2008 - Jun 2009
Senior Operations Manager
Intuit - Tucson, Arizona Area Jun 2005 - Aug 2008
Performance Coach
Education:
Pima Community College 1992 - 1993
Skills:
Call Center Customer Experience Customer Service Process Improvement Training Customer Satisfaction Inbound Marketing Team Building Operations Management Coaching BPO Strategic Planning Performance Management Vendor Management Project Management Leadership Sales Business Analysis Workforce Management Change Management Call Centers Technical Support