Feb 2005 to 2000 Network Operations Center Technical SupportNECC TELECOM Troy, MI 2002 to 2007 Customer Service Representative
Education:
Walsh College Troy, MI 2010 Bachelor of Business Administration in ManagementMacomb Community College Warren, MI 2007 Business Administration
Skills:
Networking systems; In-depth knowledge of LAN and WAN. Experience working with CISCO OS (currently preparing for CCNA) Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint). Ubuntu Linux Microsoft Windows 98/XP/Vista/7, Server 2003 Tools used Cacti,SolarWinds,MRTG,SNMP Fluent in English and Polish
SRVR, LLC / EQNET, LLC - Troy,MI, USA Feb 2005 - Oct 2012
VOIP Technician
NECC Telecom - Troy,MI, USA Aug 2002 - Feb 2005
Customer Service Representative
Education:
Walsh College of Accountancy and Business Administration 2008 - 2010
Bachelor of Business Administration (BBA), Business Administration and Management
Macomb Community College 2003 - 2008
Associate's degree, Business Administration and Management, General
Skills:
Call Center Customer Service Troubleshooting Telecommunications VoIP