Customer Elation Foley, MN Aug 2010 to Jun 2013 Contact Center ManagerBEST BUY CORPORATE
Jun 2004 to Dec 2009 Contact Center ManagerBEST BUY CORPORATE
Dec 2003 to Jun 2004 Contact Center SupervisorONE CALL CONCEPTS, INC
Jun 1999 to Nov 2003 General ManagerONE CALL CONCEPTS, INC
Jun 1990 to Jun 1999 Customer Service Rep., Supervisor, Admin. Asst., Operations Manager
Education:
CAPELLA UNIVERSITY Minneapolis, MN Jan 2006 to Jun 2008 Business AdministrationST. CLOUD STATE UNIVERSITY Saint Cloud, MN Sep 1989 to Apr 1990 Business Management & Finance