General Motors - Michigan since Mar 2013
Connected Customer Specialist
KELLY AUTOMOTIVE SERVICES - ONSTAR Nov 2010 - Mar 2013
OnStar Sales Manager
GENERAL MOTORS/ ONSTAR Mar 2007 - Sep 2009
Training and Merchandising Lead Manager
KELLY AUTOMOTIVE SERVICES/ONSTAR Aug 2002 - Mar 2007
OnStar Sales Manager
Kelly Services Sep 1997 - Aug 2002
Account Manager
Education:
Grand Valley State University 1988 - 1993
Bachelor of Business Administration; School of Business, Marketing
Skills:
Account Management Customer Satisfaction Sales Management Budgets Crm Training Sales Customer Retention Profit Automotive Retail Business Development Vehicles Program Management Marketing Strategic Planning Management Brand Management Project Management Relationship Management B2B Customer Service Cross Functional Team Leadership Sales Operations