Choice Logistics Jan 2013 - Feb 2016
Operations Manager - Global Logistics Call Center
Choice Logistics Jun 2012 - Jan 2013
Supervisor-Global Logistics Call Center
Choice Logistics Aug 2008 - Jun 2012
Team Lead- Global Logistics Call Center
Choice Logistics Oct 2004 - Aug 2008
Call Center Representative
Education:
Pace University 2015 - 2015
Mercy College 2008 - 2011
Bachelors, Bachelor of Science, Behavioral Science
Skills:
Team Leadership Logistics Customer Service Training Cross Functional Team Leadership Management Payroll Employee Benefits Compensation and Benefits Meeting Planning Meeting Scheduling Interviews Employee Orientations 3Pl Customer Relations Manage Client Expectations Community Outreach Team Building Call Center Metrics Process Improvement New Client Implementation Third Party Vendor Management Coaching Schedules Group Presentations Staff Retention Sap International Logistics
Interests:
Children Employee Training and Development Education Reading Human Resources Animal Welfare
David Havlovic, Denise Behne, Annette Soukup, Edward Rexroad, Amy Bohac, Laurie Jirovsky, Mark Cidlik, Shawn Wood, Kimberly Yindrick, Becky Sisel, Bill Schmitt, J Pavel