Nuance Communications Dec 2015 - Mar 2016
Client Development Executive
Intermedix Mar 2015 - Nov 2015
Client Services Manager
Mmodal Jan 2005 - Nov 2014
Customer Relationship Manager
Cpr Feb 2003 - Jan 2005
Operations Manager
Teranova Consulting Group Feb 2003 - Jan 2005
Education:
College of the Canyons 1995 - 1998
Associates, Health Services
Skills:
Healthcare Information Technology Training Hipaa Customer Service Process Improvement Team Building Vendor Management Troubleshooting Quality Assurance Business Analysis Leadership Ehr Customer Experience Software Documentation Program Management Emr Healthcare Management Crm Hospitals Strategic Planning Cross Functional Team Leadership Project Management Healthcare Management Salesforce.com Change Management Data Analysis Data Mining Sales Presentations Relationship Building Relationship Management Physician Relations Software Implementation Conflict Resolution Lead Generation Cross Functional Team Building Communication Collaborative Problem Solving Analytical Reasoning Organization Skills Easily Adaptable Active Listening Expertise Proactive Communication Teamwork Account Management Medical Coding Medical Billing Medical Terminology Medical Records Business Process Improvement
University of California, San Diego
Ucsd Psychiatry Administrator
Children's Hospital San Diego 1990 - Jul 1999
Program Coordinator
Education:
San Diego State University
Bachelors, Bachelor of Science, Business
Skills:
Psychiatry Healthcare Mental Health Clinical Research Medical Education Program Development Teaching Public Speaking Event Planning Higher Education Psychotherapy Neuroscience Customer Service Hospitals Research Psychopharmacology Powerpoint Microsoft Office Microsoft Excel Student Affairs Microsoft Word Outlook
Hamilton Elementary School Baltimore MD 1972-1974, William Paca Elementary School 83 Baltimore MD 1974-1976, Yorkwood Elementary School 219 Baltimore MD 1976-1978, Winston Middle School 209 Baltimore MD 1978-1981