Air Crew Transport
Vice President of Central Operations
Omni Hotels & Resorts Jul 2017 - Oct 2018
Guest Services Manager
Laz Parking Jan 2013 - Jul 2017
Operations Manager
Starwood Hotels & Resorts Worldwide, Inc. Apr 2008 - Mar 2012
Director of Security and Facilities
Farmers Insurance Apr 2008 - Mar 2012
Service Advocate Ii
Education:
Laz University 2014 - 2014
Northeastern State University 1992 - 1994
Northeastern State University 1993 - 1994
Northeastern State University 1984 - 1994
Community College of the Air Force 1985 - 1989
Associates, Associate of Arts
United States Air Force Training Center 1985 - 1989
The United States Army War College
Skills:
Leadership Customer Service Hotels Hospitality Industry Customer Satisfaction Operations Management Hotel Management Budgets Facilities Management Revenue Analysis Pre Opening Hospitality Hospitality Management Team Building Management Negotiation Training Contract Negotiation P&L Pre Opening Experience Parking Garages Property Management Systems Process Scheduler Military Experience Parking Microsoft Office Hiring Bird Control Maintenance Management Preventive Maintenance Payment Gateways
The Joule Hotel, A Starwood Luxury Collection Hotel Dallas, TX May 2008 to Mar 2012 Director of Security and FacilitiesHilton Anatole Hotel Dallas Dallas, TX Aug 2002 to Apr 2008 VIP & Concierge Services ManagerWyndham International Corporate Office Dallas Dallas, TX 2000 to 2002 Customer Service Representative
Education:
College of the Air Force 1988 Air Force, LawNortheastern State University 1985University of OK 1984