Concentrix
Manager, Dealer Service Group
Minacs Marketing Solutions Aug 2013 - Aug 2014
Senior Team Leader
Minacs Marketing Solutions Aug 2013 - Aug 2014
Dealer Service Group Team Manager
Minacs Marketing Solutions 2006 - Aug 2013
Team Leader
Minacs Marketing Solutions 2005 - 2006
All Programs Marketing Consultant and Project Coordinator
Education:
University of Wisconsin - Milwaukee 1998 - 2003
Bachelor of Applied Science, Bachelors, Sociology
Skills:
Marketing Customer Service Training Management Customer Retention Sales Customer Experience Crm Account Management Bpo Direct Marketing Call Centers Program Management Customer Satisfaction Workforce Management Team Management Analytics Lead Generation Process Improvement Customer Relationship Management Strategic Planning Coaching Staff Vendor Management Team Leadership Outsourcing Performance Management Coaching Ontrac Star Certified Trainer Training Delivery Employee Engagement Operations Management Supervisory Experience Database Marketing Non Profit Volunteer Board of Directors Peer Mentoring Presentations Business Travel Process Management Goal Setting