It University Online 2015 - 2016
Master of Science, Masters
Colorado Technical University 2014 - 2015
Master of Science, Masters, Management, Project Management
Southern University and A&M College - Baton Rouge 1988 - 1994
Bachelors, Computer Science
Skills:
Excellent Change Management and Psap/Post Mortem Coordinator Project Management Emerging Technologies Change Management Network Architecture Sql Rdbms Sdlc Data Management Supervisory Skills Technical Support Technical Recruiting Big Data Technical Writing Troubleshooting Remote Troubleshooting Customer Escalation Management Escalation Process Peer Mentoring Administrative Office Support Network Design Telecommunications Managed Services Ethernet Voip Wireless Mpls Management Ip Network Administration Switches Computer Network Operations Networking Cisco Technologies Program Management Customer Service Team Leadership Microsoft Office Team Building Leadership Call Centers Vendor Management Dsl Wan Data Center Cloud Computing Process Improvement Training
Interests:
Listening To Music Watching Hgtv and Shopping Reading