PMA Fulfillment - Tempe, Arizona since Apr 2012
Account Manager
LiveOps Oct 2010 - Mar 2012
Professional Services, Project Manager
LifeLock - Tempe, Arizona May 2009 - Jan 2011
Member Services Agent
DHL Jan 1998 - Jan 2009
Quality Assurance Specialist
DHL Jan 1995 - Jan 1998
Customer Service Supervisor
Education:
Arizona State University 1978 - 1982
B.S., Finance
Skills:
Customer Experience Quality Assurance Problem Solving Customer Service Process Improvement Project Management Word Excel PowerPoint Continuous Improvement Supervisory Skills
Experienced Database And Data Warehouse Developer With Writing Skills
SoftScript since Jan 2012
Medical Transcription
Morgan Haugh Clinic Aug 2000 - Apr 2009
Medical transcription, credentialing, accounts payable
Jackson Purchase Medical Center Nov 1983 - Aug 2001
Radiology Secretary, Medical transcription, Technical coordinator
Education:
MidContinent University 2010 - 2012
Associates Degree, Business
Mayfield Graves County Technical 1982 - 1983
Certificate, Secretarial
Hillside Motors Front Royal, VA Mar 2007 to Mar 2011 Collections ManagerMidnight Recovery Front Royal, VA Mar 2007 to May 2010 Owner/OperatorGlory Days Winchester, VA 2006 to 2008IHOP Winchester Warrenton, VA 2004 to 2006 Serving Floor ManagerCheckered Flag Front Royal, VA Aug 2003 to Oct 2005 Finance manager for CAC
Education:
Warren County High School Front Royal, VA 2003 Business Management I IIHigh School
Hillside Motors Front Royal, VA Aug 2007 to Mar 2011 collectionsMidnight Recovery Front Royal, VA 2007 to 2010 Office ManagerGlory Days/Country Cooking Winchester, VA 2006 to 2008 ServerIHOP Winchester Warrenton, VA 2004 to 2006 Serving Floor ManagerCheckered Flag Front Royal, VA Aug 2003 to Oct 2004 Finance manager for CACAsst. MgrFront Royal, VA Oct 2003 to May 2004
Education:
Warren County High School Front Royal, VA 2003 Business Management I IIHigh School
Jan 2010 to 2000 Housekeeper/Personal AssistantRod-n-Reel Hotel Chesapeake Beach, MD Oct 2010 to Jan 2011 Housekeeper/InspectressRod-n-Reel Chesapeake Beach, MD Apr 2010 to Oct 2010 Resort OperatorDirect Mail Mgmt./SMMS Services Prince Frederick, MD Jul 2009 to Dec 2009 Secretary/Home Mail Worker
Education:
College of Southern Maryland Prince Frederick, MD Jan 2009 to Jan 2010 Associates - In Progress in Social SciencesNorthern High School Owings, MD Jan 1981 to Jan 1985 High School Diploma