Wafik M Shehata

It Ops Support Analyst

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Location:

St Petersburg, FL

Industry:

Information Technology And Services

Work:

Verifone
It Ops Support Analyst
Ceridian Dec 2013 - Mar 2014
Helpdesk Software Support
Bnp Paribas Jul 2011 - Jun 2013
It Project Manager
Bnp Paribas Mar 2006 - Jun 2011
Senior It Supervisor
Luxsat Middle East Mar 2004 - Feb 2006
Senior System Engineer

Education:

B.sc, University, Goodb.sc, University, Good 1996 - 1999
Bachelors, Bachelor of Science B.sc, University, Good 1996 - 1999
Bachelors, Bachelor of Science University 1996 - 1999
Bachelors, Bachelor of Science Yehia El - Rafee Language School 1993 - 1995

Skills:

Macromedia Flash and Director
Talented In Dealing With Graphic Software
Assembling Computers and Servers
Troubleshooting
Strong Interpersonal and Communication Skills
Teachable
Ability To Work Under Stress
Car and Drivers License Is Available
Modems
Pl/Sql
Java
Maintenance and Repair
Hubs
Active Directory
Servers
Assembling
Troubleshooting
Visio
Ms Project
Windows Server
Dns
Windows
Help Desk Support
Computer Hardware
Lotus Notes
It Management
It Service Management

Languages:

Arabic
English
French

Certifications:

Microsoft Certified System Engineer (Mcse)
Certified Internet Webmaster (Ciw)
Integrated Business Skills
Aws Certified Solutions Architect - Associate
Aws Certified Sysops Administrator - Associate
Amazon Web Services
Microsoft, the Core: Windows 2000 and the Electives: Exchange and Isa 2000 Servers.
Ibm, Foundations and Application Developer.
Amideast

Wafik Shehata Tampa, FL

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Work:

Ceridian
St Petersburg Beach, FL
Dec 2013 to Feb 2014
Help Desk Support BNP Paribas Bank
Cairo
Mar 2006 to Oct 2012
Senior IT Supervisor LuxSat Middle East
Cairo
Mar 2004 to Feb 2006
Senior system engineer Promolinks International
Cairo
Jul 2001 to Mar 2004
IT manager El Alsson Language School
Cairo
Mar 2000 to Jun 2001
Network administrator Gezira Travel
Cairo
Oct 1998 to Feb 2000
Network administrator Micro Media Computers
Cleveland, OH
May 1998 to Sep 1998
IT support

Education:

Skills:

Windows XP, Vista, 2000, Windows 7 & 8, Server 2003 & 2008, Microsoft Office XP, 2000, 2003, [] and 2013, Active Directory, Group Policy, Print servers, Citrix, ERP, SMS, DNS, DHCP, VPN, ISA Servers, Lotus Dominos Server, Lotus notes clients, Altris server, Solar winds, Atlas2, Archiving, Business Object and Tokos, Logmein, Teamviewer.