1164 N Vancouver Ave, Tulsa, OK 74127 • (918)5840428 • (918)5833437
4644 Trenton Ave, Tulsa, OK 74126
4121 Camrose Dr, Plano, TX 75024 • (972)6182724
New Orleans, LA
Work
Company:
Blackberry
2009
Position:
Federal support account manager
Education
School / High School:
Amberton University
Specialities:
MBA in eCommerce and Management
Skills
Microsoft Word • Excel • PowerPoint • Access • Outlook • Visio • Salesforce.com • SharePoint • BlackBerry Enterprise Server 10 • Mobil Device Management • Apple • Adobe • VoIP
Hewlett-Packard
Federal Sales
Pennymac Corp. 2016 - Apr 2018
Senior Customer Relationship Manager
Shearshare 2016 - Apr 2018
Head of Customer Success
Blackberry Mar 2014 - Oct 2015
Department of Defense Sales Account Manager
Blackberry Jan 2009 - Aug 2013
Federal and Enterprise Support Account Manager
Education:
Grambling State University 1994
Booker T. Washington High School 1989
Amberton University
Master of Business Administration, Masters, Management
Grambling State University
Bachelors, Marketing, Business Management, Business, Management
Skills:
Management Telecommunications Training Sales Mobile Devices Wireless Crm Cross Functional Team Leadership Direct Sales Solution Selling Account Management Team Leadership Product Management Customer Relationship Management Voip Sales Management Mobile Technology Teamwork Product Marketing Engineering Photography Customer Experience Customer Retention Customer Support Customer Engagement Customer Focused Service Customer Service Management Customer Service Training Customer Loyalty Customer Experience Management Customer Management Customer Satisfaction Customer Insight
United States Air Force
Federal Support Account Manager
Fedex Office
Technical Support
Randstad
Application Support Analyst
Compucom
Account Manager
Marketing Sales Program
Representative
Education:
Amberton University
Master of Business Administration, Masters
Grambling State University
Bachelors, Bachelor of Science
Skills:
Microsoft Word Microsoft Office Customer Service Powerpoint Outlook
2009 to 2013 Federal Support Account ManagerFEDEX OFFICE
2004 to 2008 Specialist, Technical Support/Project ManagerCITICAPITAL
2003 to 2004 Application Support AnalystEPARTNERS, INC
2000 to 2002 Marketing Development ManagerCOMPUCOM SYSTEMS, INC
1998 to 2000 Account Manager
Education:
Amberton University MBA in eCommerce and ManagementGrambling State University B.S. in Business Management/Marketing
Skills:
Microsoft Word, Excel, PowerPoint, Access, Outlook, Visio, Salesforce.com, SharePoint, BlackBerry Enterprise Server 10, Mobil Device Management, Apple, Adobe, VoIP
"I don't necessarily like (standing in line), but I do understand it," said William Becknell of Dallas. If anything, he added, TSA should consider hiring more screeners "to speed things up a little bit."