Suntrust Bank
Channel Operations Avp, Bilingual Team Manager at Suntrust Bank
Acorn Stairlifts Jan 2011 - Apr 2013
Customer Service Department Manager
Att Jan 1, 2000 - Jan 1, 2010
Customer Service Quality Team Manager
Education:
At&T Manager Academy
Big Bend Community College
Florida Technical College
Associates, Business Management
Skills:
Leadership Customer Experience Call Center Data Analysis Troubleshooting Customer Satisfaction Telecommunications Team Management Team Leadership Quality Assurance Highly Dedicated U.s Army Team Lead Contact Centers Coaching Staff Leadership Development Highly Reliable Management Project Management Coaching Highly Responsible Call Centers Analysis
Interests:
Economic Empowerment Education Environment Science and Technology Health