Kari Compton Rishel - Star ID, US William S. deMent - Eagle ID, US Paul E. Leclerc - Nampa ID, US
Hewlett-Packard Development Company, L.P. - Houston TX
707 3, 707 4, 707 5
A method of forming a solution-based search query from a symptom-based search query for searching a solution-based document database is presented. A user query comprised of perceived symptom-based search terms is preprocessed to remove extraneous terms. The remaining search query is evaluated to identify symptom-based terminology. The symptom-based terminology is used to access a synonym database which matches the symptom-based search term with a solution-based search term. The solution-based search term is substituted into the original search term and the solution-based search query is entered into a search engine for identification of solution-based documents.
Provision Of Search Topic-Specific Search Results Information
William deMent - Eagle ID, US DeAnna Johnson - Eagle ID, US Kari Rishel - Star ID, US
The present disclosure relates to information searching. Systems and methods for facilitating such information search are described. In one arrangement, a system and method for facilitating information searching pertain to receiving search content, locating a document that is potentially relevant to the search content, and providing search results that identify the located document, the search results including a search topic-specific title that is other than an actual title of the document.