American Red Cross - Dedham Mass Nov 1993 - Oct 2011
Customer Service
American Red Cross - Dedham and Boston Ma Nov 1993 - Oct 2011
Customer Service Rep, Telerecruiter
Bank Boston Jan 1979 - Jun 2001
Senior Technology Analyst
Fairbanks Broadcasting WVBF 1973 - 1977
Production Assistant - Producer-Operations-Ran Board
Fairbanks Broadcasting Jan 1973 - Aug 1977
Producer, Promotions, Assist Engineers, Board Work
Education:
Sullivan and Cogliano Training Center 2001 - 2002
Certificate, Front Page and A Plus
Don Bosco Technical High 1967 - 1971
Diploma Certificate, Industrial Electronics Technology/Technician
Skills:
A+, Front Page, MS Windows and Office, Remote Access, IBM Ultilities, Information Technology Broadcast Customer Service Disaster Recovery Recruiting Fundraising Mainframe Training Program Management Team Leadership Microsoft Office
RED CROSS Dedham, MA 1993 to 2011 Customer Service RepresentativeBANK OF BOSTON Boston, MA 1977 to 2002 IT Operator, IT Supervisor, Senior Tech Analyst
Education:
Grahm Junior College Boston, MA CertificateDon Bosco Technical High School Boston, MA Electronics
2012 to 2000 Crossing GuardAmerican Red Cross Dedham, MA 1993 to 2011 Customer Service RepresentativeEmed Courier Norwood, MA 1982 to 2004 Medical CourierBANK OF BOSTON
1980 to 2002 IT Operator, IT Supervisor, Senior Tech AnalystBankBoston/Fleet Boston, MA 1977 to 2002 Senior Technology AnalystBANK OF BOSTON
1977 to 1980 Teller, Head Teller, Foreign Teller
Education:
Grahm Junior College Boston, MA CertificateDon Bosco Technical High School Boston, MA Electronics
Skills:
Microsoft Office Suite In Touch Software Magellan Software MS Windows IBM-Mainframe Utilities A+, Front Page, Remote Access Novel SAR.RMDS X4S Help Desk Software Jetform Elixir, Microfiche Conversion to Optical Disk JCL AFP
2012 to 2000 Crossing GuardAmerican Red Cross Dedham, MA Nov 1993 to Oct 2011 Customer Service RepresentativeBankBoston/Fleet Boston, MA Jan 1977 to May 2002 Senior Technology AnalystFairbanks Broadcasting Framingham, MA Jan 1973 to Aug 1974 Producer, Promotions, Assist Engineering, Board Operator
Education:
Sullivan and Cogliano Brockton, MA 2002 to 2002 Certificate in A Plus and Front PageGrahm Junior College Boston, MA 1973 to 1977 Communications - Radio BroadcastingDon Bosco Technical High School Boston, MA 1967 to 1971 Diploma in Electronics
Skills:
Technology, Software, Operations, Printing Support, Graphic Design, Formatting Data
Name / Title
Company / Classification
Phones & Addresses
William J. Dicarlo President
PRIDE CONSTRUCTION, INC
89 Winthrop Rd, Brookline, MA 02146 33 Pond Ave, Brookline, MA 02146
William R. Dicarlo Treasurer
OCEAN SIDE HEALTH CLUB,INC
190 N Shr Rd, Revere, MA 02151 250 Suffolk Ave, Revere, MA