William J Gloyeske from 3150 Briar Ln, Grapevine, TX 76092, age 61

William Gloyeske Phones & Addresses

3150 Briar Ln, Southlake, TX 76092
1949 Stoneway Dr, Grapevine, TX 76051
South Lake, TX
4306 156Th Ave NE, Redmond, WA 98052
Houston, TX
912 Willow St, Fayetteville, NC 28303 • (910)4854863
South Lake, TX
Porter, TX

Work

Position:

Machine Operators, Assemblers, and Inspectors Occupations

Education

Degree:

High school graduate or higher

Resumes

Senior Service Delivery Manager

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Location:

Southlake, TX

Industry:

Computer Software

Work:

Microsoft
Senior Service Delivery Manager
Microsoft 2005 - 2011
Senior Crisis Manager
Microsoft 2000 - 2005
Escalation Manager
Microsoft 1997 - 2000
Windows Beta Manager
Microsoft 1996 - 1997
Lead Technical Support Engineer

Education:

University of North Carolina at Charlotte 1984 - 1989

Skills:

Microsoft Technologies
Cloud Computing
Enterprise Software
Service Delivery
It Service Management
Sharepoint
It Strategy
Management
Itil
Enterprise Architecture
Windows Server
Partner Management
Saas
Microsoft Products
Software Development
Virtualization
Service Management
Program Management
Solution Architecture
Data Center
Team Leadership
It Management
It Operations
Cross Team Collaboration
Troubleshooting
System Deployment
Incident Management
Customer Satisfaction

Certifications:

Itil V3 Foundation / Apmg (Itv3F)
Microsoft Certified Architect (Mca): Infrastructure
Microsoft Certified Master: Windows Server 2008
Microsoft Certified Systems Engineer (Mcse) on Windows Server 2003
Microsoft Certified Systems Engineer (Mcse): Security on Windows 2000
Risk Management
Certified Novell Administrator - Cna
Certified Novell Engineer - Cne
Microsoft Certified It Professional (Mcitp): Windows Server 2008 R2, Virtualization Administrator