Wolfgang C Berger

Call Center Supervisor

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Location:

530 west 6Th St, Los Angeles, CA 90014

Industry:

Hospital & Health Care

Work:

Catasys Inc.
Call Center Supervisor
Colonial Management Group, Lp Apr 2011 - Jun 2015
Call Center Manager
Catasys Inc. Aug 2005 - Apr 2011
Call Center Coordinator

Education:

Goethe University 1986 - 1988
University of California, Los Angeles 1981 - 1985
Bachelors, Bachelor of Science Santa Monica High School
Goethe - Universität Frankfurt
University of California, Los Angeles
Bachelors, Bachelor of Arts Johann Wolfgang Goethe UniversitT Frankfurt Am Main

Skills:

Training
Leadership
Management
Conflict Resolution
Coaching
Team Building
Employee Training
Provider Relations
Customer Retention
Leadership Development
Supervisory Skills
Recruiting
Medicare
Medicaid
Customer Service Management
Behavioral Health
Account Management
Customer Satisfaction
Hiring
Telemarketing
Inbound Marketing
Call Center Administration
Evaluations
Call Centers
Interviews
Team Leadership
Administration
Behavioural Change
Performance Reviews
Performance Management
Market Research
Time Management
Employee Relations
Teamwork
Human Resources
Staff Development
Data Entry
Organizational Development
Operations Management
Training Delivery
Policy
Employee Benefits
Employee Engagement
Performance Improvement
Job Coaching
Telephone Skills
Health Insurance
Customer Service Operations
Complaint Management
Coaching Staff

Interests:

Disaster and Humanitarian Relief
Health

Managing Director

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Location:

Reno, NV

Industry:

Renewables & Environment

Work:

Languages:

German
English
French

Call Center Manager At Colonial Manegement Group

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Location:

Reno, Nevada Area

Industry:

Health, Wellness and Fitness