Skills:
Have expertise in the following:<br/><br/>Operating Systems (Windows XP, Vista, Windows 7, and Windows 8)<br/>Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, SharePoint, Visio, and Lync)<br/>Adobe Acrobat (Standard/Professional)<br/><b... working with the following products and environments to list a few:<br/><br/>Cisco and Nortel IP phone systems<br/>Citrix <br/>Active Directory<br/>Tandberg <br/>Canon/HP and Xerox printers and MFDs<br/>Mobile trouble shooting (Android and iOS)