Carla Sanchez-Adams, senior attorney with the National Consumer Law Center, says that due to limited protections in the Electronic Fund Transfer Act, passed in 1978, such cases are now all too common for bank customers, particularly since the pandemic.
Date: Jan 20, 2024
Category: Business
Source: Google
Payments app Zelle begins refunds for imposter scams after Washington pressure
Still, regulations mandating imposter fraud protections would be better for customers since lenders' policies may be unclear or they may not follow them as promised, said Carla Sanchez-Adams, a senior attorney at the National Consumer Law Center.