Customer Service • Process Improvement • Team Building • Management • Training • Healthcare • Nonprofits • Leadership • Medicare • Continuous Improvement • Program Management • Software Documentation • Project Management • Call Centers • Insurance • Inventory Management • Hipaa • Access • Data Analysis • Team Leadership • Managed Care • Community Outreach • Business Analysis • Cross Functional Team Leadership • Microsoft Access • Call Center • Business Process Improvement • Public Speaking • Problem Solving • Metrics • Strategic Planning • Analysis • Microsoft Excel • Change Management • Strategy • Event Planning • Microsoft Office • Microsoft Word • Operations Management
Interests
Children • Civil Rights and Social Action • Disaster and Humanitarian Relief • Human Rights • Animal Welfare • Arts and Culture
Asheville Area Arts Council Sep 2013 - Apr 2018
Member Artist
Cigna Sep 2013 - Apr 2018
Strategic Operations Leader
Cigna Feb 2012 - Jan 2016
Director, Implementation
Tennessee Art League Jan 2010 - Jan 2014
Member Artist
Red Daisy Art Designs Jan 2010 - Jan 2014
Founder
Education:
Drexel University 2018
Master of Business Administration, Masters, Management, Health Care Administration
University of Tennessee, Knoxville 1991 - 1995
Bachelors, Bachelor of Arts, Political Science
Skills:
Customer Service Process Improvement Team Building Management Training Healthcare Nonprofits Leadership Medicare Continuous Improvement Program Management Software Documentation Project Management Call Centers Insurance Inventory Management Hipaa Access Data Analysis Team Leadership Managed Care Community Outreach Business Analysis Cross Functional Team Leadership Microsoft Access Call Center Business Process Improvement Public Speaking Problem Solving Metrics Strategic Planning Analysis Microsoft Excel Change Management Strategy Event Planning Microsoft Office Microsoft Word Operations Management
Interests:
Children Civil Rights and Social Action Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture