At&T Broadband May 2004 - Sep 2007
Telephone Repair
Mediaone Services Feb 2002 - Apr 2004
Escallations Department
Comcast Feb 2002 - Apr 2004
Dispatch
Education:
Albany State University 1993 - 1996
Skills:
Call Centers Troubleshooting Voip Customer Service Operations Management Telephony Telecommunications Broadband Customer Experience Customer Satisfaction Team Building Team Leadership