Anna M Pecoraro

Rooms Division Manager

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Location:

Chicago, IL

Industry:

Hospitality

Work:

Doubletree Chicago O'hare Rosemont
Rooms Division Manager
Renaissance Chicago O’hare Suites 2012 - 2013
Front Office Manager and Manager on Duty
Pheasant Run Resort Interstate Hotels and Resorts 2010 - 2012
Call Center Director
Holiday Inn Express Chicago O'hare/Montclair Hotel Investments 2006 - 2009
Revenue Manager
Ramada Plaza and Ramada Inn O’hare Ctf Hotels & Resorts 1998 - 2005
Director of Reservations

Education:

Università Degli Studi Di Palermo
College of Dupage

Skills:

Revenue Analysis
Hospitality
Hospitality Industry
Hotel Management
Hotels
Yield Management
Resorts
Front Office
Hospitality Management
Rooms Division
Customer Service
Property Management Systems
Tourism
Leisure
Leadership
Revenue Forecasting
Food and Beverage
Forecasting
Wine
Customer Satisfaction
Onq
Delphi
Pre Opening
Lodging
Hotel Booking
Team Building
Guest Service Management
Inventory Management
Budgets
Opera
Training
Meeting Planning
Event Planning
Opening Hotels

Languages:

English
Italian

Certifications:

Front Offices Procedures
Maximizing Revenues
Ihg Pre-Opening Procedures

Assistant Preschool Supervior

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Location:

976n Rohlwing Rd, Addison, IL 60101

Industry:

Retail

Work:

Dick's Sporting Goods May 2010 - Jan 2014
Sales Associate
Addison Park District May 2010 - Jan 2014
Assistant Preschool Supervior
Today’s Staffing Jones Lang Lasalle May 2005 - Jan 2006
Customer Service and Call Center
Walter E Smite Corporate Offices Jul 2003 - Mar 2005
Order Status Supervisor For Old Orchard Store

Education:

Harper College 1994 - 1996
Associates, Associate of Arts, General Studies Elk Grove High School 1990 - 1994

Skills:

Outlook
Resolve Order Discrepancy's
Managed and Generate Internal and External Reference Materials
Microsoft Office
Retail
Merchandising
Client Services
Call Center
Reception
Customer Service
Administration
Event Management
Teamwork
Sales
Team Building

Interests:

Social Services
Children

Certifications:

License 86841495
License 21989263
License 97661304
License 90159227
Duolingo Italian Fluency: Intermediate (Estimated)
Microsoft Excel - Basic
Microsoft Powerpoint
Microsoft Excel - Advanced
Photoshop For Beginners
Goskills.com, License 86841495
Goskills.com, License 21989263
Goskills.com, License 97661304
Goskills.com, License 90159227
Duolingo

Hospitality Professional

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Location:

Greater Chicago Area

Industry:

Hospitality

Hospitality Professional

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Location:

Greater Chicago Area

Industry:

Hospitality