CareFirst Blue Cross/Blue Shield Washington, DC 2008 to 2008 Customer Service Representative IIIIdearc Media Lanham, MD 2005 to 2008 Workforce Performance SpecialistIdearc Media Greenbelt, MD 2003 to 2005 Team Leader /Call Center ManagerIdearc Media Greenbelt, MD 2001 to 2003 Directory Negotiation Clerk
Education:
University of Maryland University College May 2014 Bachelor'sUniversity of Phoenix-Online Apr 2008 Associates in Business Administration