Mayer Brown Dec 2012 - Mar 2013
Helpdesk Analyst
Seyfarth Shaw Llp Jul 2012 - Oct 2012
Help Desk Specialist
Education:
Southern Illinois University, Carbondale 2004 - 2007
Bachelor of Applied Science, Bachelors
Simeon Career Academy 2000
Skills:
Active Directory Help Desk Support Citrix Technical Support Microsoft Exchange Troubleshooting Service Desk Blackberry Enterprise Server Windows 7 Blackberry Windows Server Servers Laptops Vmware Group Policy Sharepoint Computer Hardware Sccm Vmware Esx Veritas Volume Manager Cloverleaf Cisco Call Manager
Jul 2012 to Oct 2012 AnalystChicago Merchantile Exchange
Oct 2011 to Jun 2012 Helpdesk TechnicianUniversity of Chicago Medical Center
Mar 2011 to May 2011 Service Desk AnalystDesktop Support
Sep 2010 to Oct 2010 Helpdesk AnalystMcGraw Hill
Jul 2008 to Apr 2010 Helpdesk AnalystCarbondale Computer Repair Carbondale, IL Aug 2007 to Dec 2007 Technician (Internship)Carbondale Computer Repair Carbondale, IL Aug 2007 to Dec 2007 Computer Administrator (Internship)
Education:
Southern Illinois University Dec 2007 B.S. in Information Systems TechnologyDePaul University M.S. in Information Technology