Colorado Computer Support Jan 2012 - Aug 2015
Senior It Technician
Simpleworks It Jan 2012 - Aug 2015
Senior Technician
University of Colorado Colorado Springs Apr 2009 - Dec 2011
Level Ii Technician
Education:
University of Colorado Colorado Springs 2007 - 2011
Bachelors, Information Systems Management, Management, Information Systems
Skills:
Windows Server Troubleshooting Servers Network Administration Microsoft Office System Deployment Wireless Networking Disaster Recovery Firewalls Os X Operating Systems Computer Hardware Help Desk Support Virtualization It Service Management Microsoft Excel Active Directory Switches Social Media System Administration Windows 7 Microsoft Exchange Windows Sharepoint Dns Technical Support Windows Xp Onboarding Cisco Systems Products Microsoft Products Customer Service Dhcp Group Policy Cisco Meraki Cisco Asa Cisco Networking Technical Writing Technical Documentation
Languages:
English
Certifications:
Apple Certified Associate Mac Integration 10.9 Apple Certified Support Professional For Mac Osx 10.8 Digium Switchvox Support Engineer (Dsse) Digium Switchvox Technical Training (Dcse) Digium Switchvox Sales Training (Dcsp) V2 License 9L0-409Np License 9L0-412