Sam's Club Dec 2009 - Oct 2014
Senior Director, Customer Insights; Customer Experience Lead
Arizona State University Dec 2009 - Oct 2014
Managing Director Knowledge and Insights
American Greetings May 2005 - Sep 2009
Director Consumer Insights
Jo-Ann Stores, Llc. Feb 2002 - Apr 2005
Manager, Marketing Research and Analysis
Officemax Jun 2000 - Feb 2002
Director, Promotional Planning and Advertising Effectiveness
Education:
Case Western Reserve University 1997 - 2000
Bowling Green State University 1987 - 1991
Master of Business Administration, Masters, Bachelors, Bachelor of Arts, Marketing
Northmont High School
Skills:
Customer Insight Market Research Marketing Research Marketing Strategy Segmentation Strategy Consumer Behaviour Competitive Analysis Marketing Strategic Planning Leadership Management Advertising Retail Product Development Analytics Quantitative Research Data Analysis Analysis Marketing Communications Integrated Marketing Qualitative Research Market Analysis Sales Team Leadership Brand Management Consumer Products Customer Satisfaction Fmcg Market Planning Brand Development Budgets Merchandising