Capstone Leadership Group Feb 2018 - Jun 2018
Manager
Macy's Sep 1991 - Jan 2018
Facilitation Manager
Household Finance Credit Services Nov 1990 - Sep 1991
Manager Customer Contact Center
Discover Financial Services Apr 1985 - Sep 1990
Manager Customer Contact Center
Centene Corporation Apr 1985 - Sep 1990
Operations Manager
Skills:
Customer Service Management Microsoft Office Retail Microsoft Excel Leadership Microsoft Word Powerpoint Team Management Interviewing Organization Skills Problem Solving Communication Career Development Coaching Coaching and Mentoring Reliability Contact Center Management Quality Management Manager Facilitation Project Management Coaching Training Team Building Team Leadership Time Management Customer Satisfaction Public Speaking Contact Center Analytical Skills Decision Making Strategic Partnerships Drive Results Inspiring Leadership Multi Task and Handle High Volume Workloads Microsoft Outlook Professional Written Communication
Cape Coral, FLPast: Manager at Sally's Beauty/Cosmo Prof Pretty much retired here in FL - since there aren't any good jobs available right now. Lonely and bored!
Andrew Hofherr, Scott Larson, Sherry Hoevel, Glenda Cooley, Chris Rackley, Tamara Linke, Chuck Ray, Richard Jones, Jack Whitbey, Tammy Lister, Thomas Olsen