Elizabeth C Falk

US Patent:

20030229588, Dec 11, 2003

Filed:

Jun 5, 2002

Appl. No.:

10/163964

Inventors:

Elizabeth Falk - Danbury CT, US
Andrew Ross - McLean VA, US

Assignee:

Pitney Bowes Incorporated - Stamford CT

International Classification:

G06F017/60

US Classification:

705/040000

Abstract:

A method for audibly providing billing services from an electronic billing server to a user in which telephone communication is established between the electronic billing server and the user such that billing details are provided in a spoken language from the electronic billing server to the user. The billing details provided by the electronic billing server relate to a billing account associated with the user and are contained in the electronic billing server. The user is enabled to provide payment instructions to the electronic billing server that relate to the provided billing information through the established telephony communication between the electronic billing server and the user. The electronic billing server then initiates an order from the electronic server to a user's bank to initiate the user's payment instructions.