Erica J Moroch

Erica Moroch

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Location:

2538 west Naranja Ave, Mesa, AZ 85202

Industry:

Hospital & Health Care

Work:

Education:

Gateway Community College 2014 - 2014
Scottsdale Community College 2013
Rio Salado College 2013
Associates, Associate of Arts, Psychology Arizona Medical Training Institute 2012 - 2012
Sr University

Skills:

Mathematics
Writing
Workforce
Units
Overseeing
Sales
Manages
Mentoring
Customer Service Training
Comprehend
Leveling
Facilitation
Print Management
Management
Design
Pc
Continuous Improvement
Crm
Steering
Committees
Data Storage
Information Systems
Powerpoint
Salesforce.com
Workflow
Algebra
Profit
System
Business Services
Healthcare
Voice
Reports
Inventory
Direct Sales
Revision
Microsoft Excel
Piloting
Training
Point of Contact
Customer Service
Virtual
Surveying
Scheduling
Project Management
Trains and Add Rails
Emerging Technologies
Reporting
Microsoft
Analysis
R
Customer Relations
Workout
Coordination
Composition
Communication
Detail
Negotiation
Active
Quality Assurance
Sales Management
Digital Printing
Price Quotes
Document Management
High Energy
Well Organized
Project Planning
Pipelines
Project
Supports
Presentations
Pricing
Responsibility
Internal Audit
Print on Demand
Customer Experience
Banners
Storage Management
Sales Process
Art
Account Management
History
Forms
Reviews
Outlook
Relationship Building
Microsoft Word
Client/Server
Self Directed
Sense of Urgency
Management Development
Problem Solving
Cost Benefit
Meetings
Delivery
Demand Fulfillment
Deliveries

Interests:

Cooking
Reading

Languages:

English

Erica Moroch Mesa, AZ

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Work:

STANDARD REGISTER
Tempe, AZ
May 2008 to May 2012
Customer Service Manager STANDARD REGISTER
Tempe, AZ
Oct 2006 to May 2008
Client Care Workforce Manager STANDARD REGISTER
Tempe, AZ
Aug 1998 to Oct 2006
Client Care Administrator New London Trust, FSB
Danielson, CT
1995 to 1997
Teller II / Branch Shift Lead Sears Roebuck & Company
Auburn, MA
1993 to 1995
Customer Service Laides & Jr Apparel

Education:

Quinebaug Valley Community College
2003
o General Studies Mesa Community College
2000
General Studies Standard Register University
o Management Development Program

Skills:

Cross-functional team management, Client account management, Inventory control, Quality control, Change management, Background in Document Management, Organizational Restructure and Change, Staff training/development, Policy/training development, Performance Evaluations, Vendor Negotiations