Problem Solving • Customer Service • Manufacturing • Customer Relations • Word • Troubleshooting • Electronics • Team Building • Computer Hardware • Teamwork • Production • Outlook • Documentation • Customer Satisfaction • Testing • Logistics • Windows • Operating Systems • Continuous Improvement • Software Documentation • Project Management • Technical Support • Microsoft Word • Engineering • Software Installation • Process Engineering • Maintenance and Repair • Microsoft Office • Semiconductors • Quality Control • Leadership • Process Improvement • Microsoft Excel • Management
Wccc
Student Cnc Major
Solar Power Industries Jan 2006 - Jun 2011
Equipment Technician and Facilities Technician
Radio Shack A Division of Tandy Corp May 2005 - Apr 2006
Forklift Certified Salesman and Customer Service Representative
Echostar Communications Corp Aug 2004 - Jan 2005
Customer Service Representative
Sony Electronics Corporation of America Jan 1997 - Apr 2004
Manufacturing Staff
Education:
Pittsburgh Technical College 1989 - 1991
Associates, Associate of Arts
Serra Catholic High School 1984 - 1988
Skills:
Problem Solving Customer Service Manufacturing Customer Relations Word Troubleshooting Electronics Team Building Computer Hardware Teamwork Production Outlook Documentation Customer Satisfaction Testing Logistics Windows Operating Systems Continuous Improvement Software Documentation Project Management Technical Support Microsoft Word Engineering Software Installation Process Engineering Maintenance and Repair Microsoft Office Semiconductors Quality Control Leadership Process Improvement Microsoft Excel Management
Solar Power Industries, Inc Belle Vernon, PA Jan 2006 to Jun 2011 Equipment Technician/Facilities TechnicianRadio Shack Pittsburgh, PA May 2005 to Apr 2006 Salesman/Customer Service RepresentativeEchostar Communications Corp
Aug 2004 to Jan 2005 Customer Service RepresentativeSony Electronics Corporation of America Englewood, CO Jan 1997 to Apr 2004 inbound Customer Service Representative, handlingPA One Call System Inc West Mifflin, PA Jun 1996 to Jan 1997 Customer Service RepresentativeSunoco Johnstown, PA Feb 1993 to Jun 1996 Assistant Manager
Education:
Penn Technical Institute Pittsburgh, PA Jun 1991 AssociateSerra Catholic High School McKeesport, PA Jun 1988 Diploma