Jana Lynn Stone

Jana Stone

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Location:

2991 Neworthington Ct, Bend, OR

Industry:

Outsourcing/Offshoring

Work:

Ibex | Global Aug 2006 - Oct 2017
Senior Operations Manager and Client Services Manager
Bestcare Treatment Center Oct 2008 - Jul 2011
Deschutes County Drug Court
Digital Insight Sep 1996 - Dec 1998
Account Manager

Education:

Montana State University - Bozeman 1993 - 1994
Southern Oregon University 1991 - 1993

Skills:

Team Management
Operations Management
Training
Management
Crm
Program Management
Leadership
Quality Assurance
Customer Service
Bpo
Call Center
Workforce Management
Outsourcing
Budgets
Contact Centers
Inbound Marketing
Customer Experience
Customer Satisfaction
Performance Management
Call Centers
Vendor Management
Sla
Team Leadership
Customer Retention
Project Planning
Telecommunications
Business Analysis
Analysis
Cross Functional Team Leadership
Recruiting
Customer Relationship Management
Service Level Agreements
Offshoring

Jana Stone

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Jana Stone

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Jana Stone

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Jana Stone

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Location:

United States