Janet D Willoughby

Customer Services Agent

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Location:

442 Stetson Ct, Murfreesboro, TN 37128

Industry:

Hospital & Health Care

Work:

Seeking Opportunities Healthcare
Customer Services Agent
Comcast Spotlight
Administrative Services Supervisor
Comcast Oct 2011 - Aug 2015
Store Manager Customer Service Centers Big South Region
Comcast Oct 2011 - Aug 2015
Executive Customer Relations Supervisor at Comcast Cable
Comcast Nov 2006 - Oct 2011
Call Center Supervisor

Education:

University of Phoenix 2007 - 2011
Bachelors, Bachelor of Science, Business Management Midway University 1994 - 1994
Bachelors, Bachelor of Science, Business Administration

Skills:

Call Centers
Customer Satisfaction
Technical Support
Customer Experience
Telecommunications
Broadband
Customer Retention
Team Building
Customer Service
Call Center
Workforce Management
Avaya
Team Leadership
Troubleshooting
Telephony
Management
Fiber Optics
Leadership
Ivr
Call Center Development
Voip
Cable Television
Training
Acd
Ip
Coaching
Sales
T1
Process Improvement
Account Management
Vod
Docsis
Provisioning
Supervisory Skills
Wireless
Team Management
Time Management
Help Desk Support
Networking
Computer Network Operations
Outlook
Microsoft Office
Sales Management
Performance Management
Cabling
Bmc Remedy
Routers
Ethernet
Lan Wan
Avaya Technologies

Interests:

Social Services
Children
Civil Rights and Social Action
Education
Human Rights
Animal Welfare
Arts and Culture

Janet Willoughby

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Janet Willoughby

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Janet Willoughby

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